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Reset credentials

When to use this guide

Use these instructions if you encounter any of the following scenarios:

  • You've forgotten your application user/password credentials
  • You accidentally changed your password and can't remember the new one
  • You're unable to access the server module via the administrator panel due to authentication issues

Error message when you didn't provide credentials

Instructions

Follow these steps to disable access control:

  1. Connect to the mail server using your SSH credentials
  2. Open the configuration file for editing:
    /opt/msh-pm-milter/etc/settings.xml
  3. Locate the access control setting – find the following line:
    <access-control enabled="true"/>
  4. Disable access control by changing the value to false:
    <access-control enabled="false"/>
  5. Save your changes and close the editor.
  6. Apply the configuration by navigating to the Administrator Panel:
    • Go to the Servers page
    • Select your server from the list
    • Click the Reconnect button

Reconnect button on Servers page